Return Policy

We want our customers to get the best products and in case you change your mind regarding your purchase or you are not delighted with purchase we provide you an option to return purchase within 14 days of receipt.

Returning conditions

To exercise the right to cancel please contact us by email info@reakiro.shop. In order to meet the cancellation deadline it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Upon agreement please send the items that you wish to return to our address within 14 days:

Reakiro Poland sp.z.o.o.
JANA KILINSKIEGO, nr 2, 35-005 Rzeszow,
Poland

Please return items in their original packaging - unused, unopened.

Replacement

If a product is damaged upon delivery or faulty please contact us by email info@reakiro.shop at once and no later than 7 days of receipt. Once items sent back to us we will inspect them and arrange a refund or replacement as you wish.

Refund

If you request a refund we will need to check the returning item first.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

PLEASE NOTE:

- We reserve the right to refuse to issue a refund/replacement item and to recover the cost of the returns delivery from you in the event that the item is found to have suffered damage after delivery or has been used or has signs of use. This does not affect your statutory rights.

- Return costs are non-refundable provided that items delivered damaged or faulty.